Suicide and crisis lifeline 988: member support guide
The member support guide provides information about the 988 Suicide and Crisis Lifeline in the US, which offers 24/7 access to trained crisis counselors via call, text, or chat for individuals experiencing suicidal thoughts, substance use issues, mental health crises, or emotional distress. The guide explains how to determine whether a situation warrants contacting 988, what to expect during the call, and how to support someone in crisis while waiting for help. It also offers advice on post-crisis care and emphasizes the importance of seeking support for oneself after assisting someone through a crisis. It is important to note that this resource is context-specific and is intended as an example to inspire the development of similar tools in other contexts.